Bridging the gap…between the business of medicine and the practice of medicine.

July / August 2010:
Human Resources

The most challenging part of your day may have less to do with clinical care and more with your role in managing the people in your office. Yet improving how you handle human resources (HR) issues will have a positive impact not only on how efficiently your office runs—think less complaining and staffing turnover—but also on how your patients experience care.

In This Issue:

• Introduction
• Your Role in HR Management
  Learn about HRM and how the HR litmus test can help avoid costly problems.
• Hiring for Exceptional Results
  Get nuts and bolts tips on creating job descriptions, conducting meaningful interviews, and other recruitment strategies.
• Managing for Peak Staff Performance
  Follow these guidelines to give effective feedback and performance evaluations.
• Retaining Valuable Employees
  Go beyond pay to recognize employees in other ways that will make them happier and more productive.
• Managing Staff Departures
  Understand how to best handle employees who leave—or who are asked to.
• Resources: For More Information